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Frequently asked questions
Do I need to meet anyone to pick up?
No. After you book, you get access on your phone. Unlock the item at the location and go — pickup and return are self-service.
Can I change or cancel my booking?
Yes. You can reschedule or cancel from your account. Just follow the link in your booking confirmation and select Cancel or Rescheudule.
What happens if something is wrong?
Report it in chat or from your booking. Wear and tear is on us. Accidental damage is covered if you added a waiver.
What Do You Need to Rent?
Valid California Driver’s License
Valid Auto Insurance
Valid Credit Card for deposit
A vehicle in good working condition with towing capability
